Orders and deliveries

Orders and deliveries

In general, the orders placed before 3 pm (Montreal time) are processed and shipped the same day using Canada Post or Purolator. The delivery time can vary according to the destination.

Return Policy

We guarantee the quality of all our products but it might happen that you are not completely satisfied. In that case, you can return to us every product bought via our website no later than 30 days following the reception date.

To be eligible for a refund, the product you return has to be in its original packaging and be sent at your expense. Do not forget to join your complete address and personal contact information, a copy of your invoice and the reason of your return (example: allergy).

Important : Returns or exchanges of products bought at an authorized retailer must be settled directly in that store.